According to a survey by a leading practice management consulting firm, only 39% of an advisor's time is spent on client issues. The rest of a typical advisor's time is spent on business processing and administration. These operational activities are rarely the advisor's strong suit. Often, advisors feel over-burdened because so much of their time is spent on low-value activities.

Larger firms avoid these problems by hiring an operations specialist to manage their day-to-day activities. Now Beneficial Concepts Group provides professional operations management to firms that do not need or cannot afford full-time, professional operations management.

We will act as your Chief Operations Officer,
freeing up your time to build relationships with clients.

A Chief Operations Officer provides your firm with professional operations management for growing your financial services practice. With professional operations management, you will have proactive, consistent, efficient and accountable operating systems and people in place. With these qualities in place, your clients and your firm benefit.

With professional operations management, you will be able to spend more of your time on high-value client relationship activities - growing your business and strengthening relationships with your clients. Professional operations management supports achieving the growth targets in your business and marketing plans.

Proactive Operations Management anticipates and uncovers client needs before they are voiced. This demonstrates to clients that you understand them. It also allows you and your staff to plan the work day more effectively; you are not constantly reacting to unanticipated requests.

Consistent Operations Management provides comfort to clients because they know what to expect. If you have a consistent client review meeting, for example, your clients will become more comfortable with that meeting and come to expect it. Likewise, a consistent client review meeting helps your staff to understand and carry out their responsibilities. Maintaining consistent operations reduces the financial advisor's need to explain processes to clients and staff.

Efficient Operations Management allows the firm to complete their responsibilities and serve clients without wasted resources. The success of this can of course be measured by the improvement of the firm's bottom line.

Accountable Operations Management takes responsibility for its duties. Management and staff understand their duties and carry out those duties. When breakdowns occur, management empowers staff to correct the breakdown and takes steps to minimize the possibility of the breakdown recurring. In order to minimize future breakdowns, a change in process or procedure will need to occur and be monitored.

To learn more about our services and our staff, browse the website or call us to schedule an introductory meeting at 866-901-0243 or by email at info@beneficialconceptsgroup.com.